
The smooth onboarding
Sign-up is quick, the cabinet looks calm, and the first calls/messages are reassuring. You’re told everything is “regulated” without clear details, and that your account just needs a bigger deposit to “work properly”.
The one-way bridge problem
Complaints often start when money is supposed to come back: withdrawals delayed, extra charges requested, and support pushing urgent deadlines. Some users describe being told to take loans to “finish verification”.
If you already transferred funds, stop. Save every payment trail and every promise in writing. Write to our site chat — specialists can review your situation for free and suggest next steps. The earlier you move, the more options you have.
FAQ
Is “urgent verification” a red flag? Yes.
Should I borrow to deposit more? Never.
Do extra fees guarantee withdrawal? Usually not.
What now? Freeze payments and document everything.
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